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Terms Conditions That Cover Your Account on aman01

Before you open an account or make a deposit through DANA, OVO, or GoPay, these Terms & Conditions set out exactly what we expect from you and what you can expect from us.

Account eligibility rulesDANA, OVO, GoPay deposit termsWallet verification requirementsAccount suspension conditionsIndonesia-region access rules

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear — or if you want to dispute a decision made under them — reach our support team through the channels below. We handle terms-related queries separately from general account help, so flag your message as a terms question when you write in. Players in Bekasi and Tangerang typically get a response through live chat within the same session.

HOW WE ENFORCE POLICY

How aman01 Applies These Terms to Your Account

Our approach to these Terms & Conditions is practical and transparent. We apply each clause consistently — the same rule that applies to a DANA deposit applies to an OVO or GoPay transaction of equivalent value. When we make a decision under these terms, we document it and make that record available to you on request. Here is how we handle the four areas that matter most to account holders.

Account Security & Verification

We verify your identity before processing your first withdrawal. This step is required under our terms and protects your wallet — whether you use DANA, OVO, or GoPay — from unauthorised access.

Data Handling & Retention

We retain your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of stored data through our support email.

Cookies & Session Behaviour

We use session cookies to keep your account active across page loads and device switches. You can manage cookie preferences in your browser settings; blocking essential cookies may affect account login.

Requesting Changes or Corrections

If your account details are incorrect or you want to update your registered e-wallet, contact support via live chat or email. Changes to linked wallets require a fresh verification step before they go live.

What These Terms Actually Cover

aman01 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions apply to every action taken on your aman01 account — from the moment you register, through every deposit you make via DANA, OVO, or GoPay, to any withdrawal you request. They cover how we handle disputes, what happens if your account shows

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unusual activity, and the steps we take before suspending or closing an account. If you use a linked e-wallet like GoPay, the wallet provider's own terms also apply alongside ours — both sets of rules run in parallel. We update these terms when platform conditions change,
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and we notify you through your registered account contact before major changes take effect. Continued use of the account after notification counts as acceptance of the revised terms. Where a section of these terms conflicts with applicable local law in Indonesia, local law takes precedence. These
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terms do not override consumer rights you hold under Indonesian regulations. If any clause is found unenforceable, the remaining clauses stay in effect. For the full version of any clause, contact our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms & Conditions

These are the terms questions we hear most from account holders in Indonesia. Each answer references the relevant part of our policy so you can find the full clause quickly if you need it.

Yes. The same account terms cover deposits and withdrawals through DANA, OVO, and GoPay equally. Each wallet's own provider terms also apply at the point of transaction alongside ours.

No. We notify you through your registered account contact before any material change takes effect. Continuing to use your account after that notification counts as your acceptance of the updated terms.

We follow a documented review process before taking any account action. Depending on the breach, outcomes range from a formal warning to temporary suspension or permanent closure, with notice given at each stage.

Send a data request to our support email from your registered address. We compile and return a summary of stored account data within the timeframe required under applicable local law.

Where any clause conflicts with Indonesian consumer law or local regulations, local law takes precedence. Access to and use of aman01 is subject to eligibility under your region's applicable rules.

Open a live chat session, flag it as a terms dispute, and our policy team will review the decision with you. For a written record, use the support email and reference the specific clause in question.

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